What is BOAT ?

Business Orchestration Automation Technology (BOAT) is a new class of platform designed to automate, streamline, and integrate complex business processes and operations. It consolidates key automation technologies into a unified platform, enabling seamless orchestration of business processes, thereby enhancing productivity and efficiency.

BOAT addresses the fragmentation of automation tools by integrating and orchestrating a wider array of tools and platforms. This extended scope includes everything from Robotic Process Automation (RPA) and Business Process Management (BPM) to AI-driven analytics and low-code development platforms. 

By automating repetitive tasks, BOAT allows teams to focus on higher value initiatives. It also improves the consistency and quality of output while reducing the likelihood of manual errors. Consolidating multiple technologies into a single platform reduces waste and technical debt while maximising operational efficiency.

All in the same BOAT

A BOAT platform typically enables:

• Long-running workflows with complex rules such as case management.
• Autonomous and intelligent orchestration of tasks powered by generative AI agents.
• Routine task automation.
• Intelligent ingestion of unstructured data.

A BOAT platform would be more suitable for customers who are looking for a consolidated platform that can address an interconnected portfolio of capabilities instead of a bunch of individual tools. Such a platform should be used to address a wide range of business process automation use cases within the enterprise.

Customers typically looking to buy or blend instead of custom-building a solution would prefer a BOAT platform.