Support Grid
Introduction
This Support Grid is built for all the users of Burgate to find their way in the system but also is related to generic support questions to get everything set-up with HMRC and the numerous customs procedures used by the Government to make a successful customs declaration.
SUPPORT GRID
| Subject | Category | Description | Link to page |
|---|---|---|---|
| CDS UK Trade Tariff Volume 3: Import Declaration Completion Guide | CDS | This guide provides detailed completion instructions for data elements when making an import declaration to the Customs Declaration Service (CDS). | Link |
| Customs Declaration Service Error Codes | CDS | This list provides Customs Declaration Service error codes and their descriptions. It provides information on what the errors are and why they may be showing on your declaration. | Link |
| Import goods into the UK: step by step | HMRC | How to bring goods into the UK from any country, including how much tax and duty you’ll need to pay and whether you need to get a licence or certificate. | Link |
| Login | Burgate | This work instruction gives a brief overview on how to login to your Burgate tenant. | Link |
| User roles, set-up and maintenance | Burgate | This work instruction gives a brief introduction to the standard roles in the system you can assign to the different users. | Link |
| Roll-on Roll-off (RoRo) Ports in the UK | HMRC | Link | |
| Documents, certificates and authorisations (DE 2/3) | CDS | Provides details of the relevant document codes, document status codes and details to be declared (for example, licences and certificates) in Data Element (DE) 2/3 of the customs declaration | Link |
| Burgate data entry fields linked with CDS Data Elements | Burgate | This work instruction gives clear guidance on what is required to be entered in each field to be able to make a succesful customs declaration in CDS. | Link |
| Commodity classification (DE 6/2, 6/14, 6/15. 6/16 and 6/17 ) | CDS | This work instruction gives you some high-level guidance on how to determine to correct commodity code naking use of the HMRC tarrif | Link |
| UK Integrated Online Tariff | HMRC | Look up commodity codes, import duties, taxes and controls | Link |
| Government Procedure Correlation Matrix (DE 1/10 and 1/11) | CDS | Use this table to check which data element (DE) 1/11 (3-digit additional government special procedure code) can be used with DE 1/10 (4-digit government requested procedure code). | Link |
Last updated
Last updated on 24 December 2021. For latest updates always visit the Gov.uk website as specified in the different links provided in the grid.