This Support Grid is built for all the users of Burgate to find their way in the system but also is related to generic support questions to get everything set-up with HMRC and the numerous customs procedures used by the Government to make a successful customs declaration.
|Subject||Category||Description||Link to page|
|CDS UK Trade Tariff Volume 3: Import Declaration Completion Guide||CDS||This guide provides detailed completion instructions for data elements when making an import declaration to the Customs Declaration Service (CDS).||Link|
|Customs Declaration Service Error Codes||CDS||This list provides Customs Declaration Service error codes and their descriptions. It provides information on what the errors are and why they may be showing on your declaration.||Link|
|Import goods into the UK: step by step||HMRC||How to bring goods into the UK from any country, including how much tax and duty you’ll need to pay and whether you need to get a licence or certificate.||Link|
|Login||Burgate||This work instruction gives a brief overview on how to login to your Burgate tenant.||Link|
|User roles, set-up and maintenance||Burgate||This work instruction gives a brief introduction to the standard roles in the system you can assign to the different users.||Link|
|Roll-on Roll-off (RoRo) Ports in the UK||HMRC||Link|
|Documents, certificates and authorisations (DE 2/3)||CDS||Provides details of the relevant document codes, document status codes and details to be declared (for example, licences and certificates) in Data Element (DE) 2/3 of the customs declaration||Link|
|Burgate data entry fields linked with CDS Data Elements||Burgate||This work instruction gives clear guidance on what is required to be entered in each field to be able to make a succesful customs declaration in CDS.||Link|
|Commodity classification (DE 6/2, 6/14, 6/15. 6/16 and 6/17 )||CDS||This work instruction gives you some high-level guidance on how to determine to correct commodity code naking use of the HMRC tarrif||Link|
|UK Integrated Online Tariff||HMRC||Look up commodity codes, import duties, taxes and controls||Link|
|Government Procedure Correlation Matrix (DE 1/10 and 1/11)||CDS||Use this table to check which data element (DE) 1/11 (3-digit additional government special procedure code) can be used with DE 1/10 (4-digit government requested procedure code).||Link|
Last updated on 24 December 2021. For latest updates always visit the Gov.uk website as specified in the different links provided in the grid.